LEGAL REFERENCE

Aapke Privacy Ko Seriously Lete Hain

l99 par aapka har personal detail—naam se lekar banking info tak—encrypted aur protected rehta hai. Jab aap JazzCash, Easypaisa, SadaPay ya Raast se deposit karte ho, ya apna...

Encrypted transactionsNo third-party sharingYour control alwaysLocal complianceTransparent practices
l99 Aapke Privacy Ko Seriously Lete Hain

Hamara Privacy Stance Clearly Defined

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

CONTACT KARE PRIVACY MEIN

Agar Aapka Privacy Question Hai

Email Support Aapke privacy-related sawaal ke liye humse siddha email...
Live Chat Lobby ke andar live chat khol ke directly...
Account Settings Aapke l99 account ke Settings section mein sab...
WHY YOU CAN TRUST

Hamari Privacy Commitment Proven

Encrypted End-to-End

Har JazzCash deposit, Easypaisa withdrawal, SadaPay payment, ya Raast transaction encrypted rahta hai server tak. Aapka card number kabhi bhi hamari system mein plaintext mein store nahi hota.

No Resale of Data

Hum aapka email list ya phone numbers kisi marketing company ko nahi bechte. Aapka data sirf aapke account manage karne aur withdrawals process karne ke liye use hota hai.

Audit Trails

Har login, har withdrawal request, har payment method change—sab kuch log rahta hai. Aap anytime apna account activity history dekh sakte ho aur verify kar sakte ho kaun se devices ne access kiya.

Third-Party Vetting

Jab hum payment gateway partner select karte hain, hum unki security certifications check karte hain. JazzCash, Easypaisa, aur dusre providers humari standards meet karte hain pehle integration karte hain.

Transparent Policies

Ye privacy policy simple Roman Urdu mein likha hai, nah kahin hidden clauses. Agar kuch badlega, aapko notification milega. Aap always samajh sakte ho kya hota hai aapke data ke sath.

Rapid Response Team

Agar aapko lagta hai aapka account compromise hua hai ya unauthorized activity dekha, hamara security team 30 minutes ke andar action leta hai aur aapko alert karta hai.

Consistency Across All l99 Access Points

Mobile App Policy
Chahe aap Android app use karo ya mobile browser se l99 khelo, privacy rules same hain. Aapka JazzCash, Easypaisa aur Raast details app mein bhi encrypted rahe hain.
Desktop Privacy
Desktop par lobby access karte waqt, hamara cookie aur tracking policy unchanged rehta hai. Aap desktop settings se third-party cookies block kar sakte ho.
Live Tables Session
Jab aap live casino table join karte ho, aapka player ID aur balance sirf aapke device aur l99 servers ke beech share hota hai. Table stream kisi bhi external service ko access nahi paata aapka account data.
Sportsbook Activity
Agar aap sportsbook section mein betting slips place karte ho, woh transactions same encryption level par protected rahe hain jaise slots ya live games.
Withdrawal Processing
SadaPay, Raast, ya kisi bhi payment method se payout request karte waqt, aapka banking details sirf payment processor aur l99 ke beech rahte hain.
Account Recovery
Agar aap apna password reset karna ho ya apna email change karna ho, verification process strict rehta hai. Hum kisi bhi unauthorized access ko prevent karte hain strong security questions se.
Data Retention
Hamari servers par aapka data tab tak rehta hai jab tak aapka account active hai ya legal reason se hume retain karna padta hai. Closed account ke baad, hum sensitive data delete karte hain set timeline mein.
PRIVACY BY DESIGN

Kaun Se Safeguards Hamara Policy Protect Karte Hain

Secure Login Architecture Aapka l99 login credentials—username aur password—hamari servers par hashed format...
Payment Data Isolation JazzCash wallet numbers, Easypaisa account references, aur SadaPay IDs separate...
Session Management Jab aap l99 logout karte ho, aapka active session turant...
Withdrawal Verification Jab aap payout request karte ho, hum recipient account ko...
Device Recognition Pehli baar jab aap naye device se login karte ho...
Privacy Control Panel Aapke account settings mein Privacy section hai jahan aap dekh...

Privacy Ke Bare Mein Puchche Jane Wale Sawaal

Nahi. Hum aapka wallet reference ID store karte hain, jo encrypted aur tokenized format mein rahta hai. Actual account number hamesha payment processor ke paas rahta hai. JazzCash aur Easypaisa ke direct servers se secure connection through hote hain.

Haan. SadaPay integration hamari side par bank-level encryption use karta hai. Aapka beneficiary account details sirf verification ke waqt expose hote hain, phir encrypted store hote hain. Hum aapka account number kabhi logs mein nahi likhhte.

Nahi. Hamara live table session logs sirf aapka security aur dispute resolution ke liye rahe hain. Hum aapka play history kisi advertising network ya third-party ko nahi bechte. Aapka cookie preferences aap control kar sakte ho browser mein.

Haan. Login page par 'Forgot Password' par click karo. Hum aapke registered email par link bhejte hain. Aap unique, secure token use karke new password set kar sakte ho. Verification process 10 minutes tak valid rahti hai, phir expire ho jati hai.

Haan. Har Raast deposit aur withdrawal transaction timestamped log mein rahe hain. Aap apne account statement mein dekhh sakte ho. Hum ye data 5 saal tak comply karte hain local regulations ke sath. Agar dispute ho to aap full transaction details dekh sakte ho.

Hum aapka account closure ka request receive karte hain aur verify karte hain. Inactive accounts ke baad, hum sensitive data—payment details, passwords—30 days mein delete karte hain. Legal holds ya ongoing disputes ke liye, data longer retain ho sakta hai, par hum aapko bata dete hain kyun.

Haan. Account Settings > Security > Active Sessions mein jaao. Aap dekh sakte ho kaun se devices aur browsers active hain, un ka last access time, aur location (approximate). Kisi bhi session ko remotely disconnect kar sakte ho.